Your privacy. Our priority

Your privacy and security isn't just a task for us, it's a core responsibility we uphold rigorously. Neuro+ ensures the highest level of security for your data.

Overview

Neuro+ is a leading ‘AI’ tool designed to equip leaders, teams and individuals with 24/7 just-in-time coaching support across a range of leadership, collaboration and innovation domains.

Neuro+ models are trained on the extensive and research-informed behavioural science frameworks, which integrate insights and tools from a diverse range of human behavioural and biological research fields. Neuro+ models are subject to regular and ongoing ethical and quality testing.

Neuro+ is built for specific use cases centred around providing individuals with learning support for leadership skills (increasing knowledge of self, practice exercises etc.) and support for applying leadership principles to a range of daily tasks (e.g. decision-making, email writing, interpreting feedback, preparing for tricky 1:1 conversations etc.).

Most AI products are built to be good at many things, Neuro+ is built to be excellent at one thing - coaching. We believe strongly in augmenting and elevating human decision-making, not replacing it. We prioritise security, privacy and ethics in our work.

PII minimised

We capture minimal user information (only email required)

PII minimised

We capture minimal user information (only email required)

PII minimised

We capture minimal user information (only email required)

Bank level encryption

All user chats are private and 256-bit encrypted in transit and at rest

Bank level encryption

All user chats are private and 256-bit encrypted in transit and at rest

Bank level encryption

All user chats are private and 256-bit encrypted in transit and at rest

No AI model training

User data is not used for any form of training

No AI model training

User data is not used for any form of training

No AI model training

User data is not used for any form of training

Minimal data retention

Deleted user chats are immediately deleted from our database. LLM API calls are only retained for 30 days (for legal reasons) but we can work with Enterprise clients to implement Zero Data Retention

Minimal data retention

Deleted user chats are immediately deleted from our database. LLM API calls are only retained for 30 days (for legal reasons) but we can work with Enterprise clients to implement Zero Data Retention

Minimal data retention

Deleted user chats are immediately deleted from our database. LLM API calls are only retained for 30 days (for legal reasons) but we can work with Enterprise clients to implement Zero Data Retention

Data sovereignty

For Australian customers, we offer AU data storage as standard. For enterprise clients located elsewhere, we can work with you to configure to your needs.

Data sovereignty

For Australian customers, we offer AU data storage as standard. For enterprise clients located elsewhere, we can work with you to configure to your needs.

Data sovereignty

For Australian customers, we offer AU data storage as standard. For enterprise clients located elsewhere, we can work with you to configure to your needs.

Responsible AI use

We have developed a Responsible Data Use Code of Conduct that outlines our expectations for responsible use of Neuro+ (including no use of PII or confidential information)

Responsible AI use

We have developed a Responsible Data Use Code of Conduct that outlines our expectations for responsible use of Neuro+ (including no use of PII or confidential information)

Responsible AI use

We have developed a Responsible Data Use Code of Conduct that outlines our expectations for responsible use of Neuro+ (including no use of PII or confidential information)

SOC2

Our frontend and backend are both SOC2 compliant

SOC2

Our frontend and backend are both SOC2 compliant

SOC2

Our frontend and backend are both SOC2 compliant

Comprehensive governance

We have an active internal governance system with a full suite of compliance policies and processes

Comprehensive governance

We have an active internal governance system with a full suite of compliance policies and processes

Comprehensive governance

We have an active internal governance system with a full suite of compliance policies and processes

Ethical AI

We regularly test our models for ethical behaviour and coaching quality. We score better than other LLMs. We partner with major Universities to further research on ethical AI

Ethical AI

We regularly test our models for ethical behaviour and coaching quality. We score better than other LLMs. We partner with major Universities to further research on ethical AI

Ethical AI

We regularly test our models for ethical behaviour and coaching quality. We score better than other LLMs. We partner with major Universities to further research on ethical AI

Conscious access to information

Neuro+ is an ancillary system and does not require direct access to organisational information. All information linked to Neuro+ is vetted and approved by the organisation

Conscious access to information

Neuro+ is an ancillary system and does not require direct access to organisational information. All information linked to Neuro+ is vetted and approved by the organisation

Conscious access to information

Neuro+ is an ancillary system and does not require direct access to organisational information. All information linked to Neuro+ is vetted and approved by the organisation

Highly customisable

Neuro+ is highly customisable and can be trained or constrained to meet your requirements and risk tolerance. Neuro+ is customised to fully align with organisational vision/strategy, values, policies and procedures

Highly customisable

Human hand-offs built in

Human ‘hand-off’ points can be built into Neuro+ to ensure that AI is not used beyond its intended purpose

Human hand-offs built in

Human ‘hand-off’ points can be built into Neuro+ to ensure that AI is not used beyond its intended purpose

Human hand-offs built in

Human ‘hand-off’ points can be built into Neuro+ to ensure that AI is not used beyond its intended purpose

Tailored governance

We work closely with Enterprise customers to define their objectives for using Neuro+. Our system provides for a very high level of customisation, unavailable with many other AI products, that allows our customers to deploy Neuro+ with precision and confidence. Our customers have the ability to define a significant number of variables such as:

Context engine

Augment your models with your organisation's information (e.g. vision, values, culture) to make them highly tailored and contextual relevant

Task precision

Building custom models that perform intended tasks at a very high quality - e.g. coaching against the company values

Governance guardrails

Constraining models to operate within governance structures - e.g. organisational policies and procedures

Human circuit

Building in human hand-offs into models to ensure human oversight and intervention in complex and critical moments

Tailored governance

Context engine

Augment your models with your organisation's information (e.g. vision, values, culture) to make them highly tailored and contextual relevant

Task precision

Building custom models that perform intended tasks at a very high quality - e.g. coaching against the company values

Governance guardrails

Constraining models to operate within governance structures - e.g. organisational policies and procedures

Human circuit

Building in human hand-offs into models to ensure human oversight and intervention in complex and critical moments

Tailored governance

Context engine

Augment your models with your organisation's information (e.g. vision, values, culture) to make them highly tailored and contextual relevant

Task precision

Building custom models that perform intended tasks at a very high quality - e.g. coaching against the company values

Governance guardrails

Constraining models to operate within governance structures - e.g. organisational policies and procedures

Human circuit

Building in human hand-offs into models to ensure human oversight and intervention in complex and critical moments

Security information

Dive deeper into the measures we take to ensure that Neuro+ is secure and private

Review security information

Security information

Dive deeper into the measures we take to ensure that Neuro+ is secure and private

Review security information

Security information

Dive deeper into the measures we take to ensure that Neuro+ is secure and private

Review security information

Onboarding process

Our suggested process for securely onboarding new customers is:

Steps

Neuro+

Customer

Meet to define objectives and requirements

Review security information below

Clarify any questions or desire for additional controls

Configure tailored instance of the platform to achieve the customers objectives

Undertake any required It configuration to support access (e.g. URL and SSO whitelabelling)

Deploy platform to a small trial group of users

Monitor and review implementation for effectiveness and security

Adjust platform, security protocols and implementation plan as necessary

Implement across organisation

Ongoing monitoring and regular review

Frequently Asked Questions

What minimum data is needed to create an account?

What kind of data is used?

What happens with the data?

Our organisation has sensitive data that cannot be shared outside our organisation – how do you help with this?

What happens if our organisation believes that a user has submitted sensitive data inappropriately to Neuro+?

What if an individual user or our organisation wants a user’s account deleted altogether?

What other safeguards are there for privacy and security?

What support is available?

How do we stay on top of licenses?

What minimum data is needed to create an account?

What kind of data is used?

What happens with the data?

Our organisation has sensitive data that cannot be shared outside our organisation – how do you help with this?

What happens if our organisation believes that a user has submitted sensitive data inappropriately to Neuro+?

What if an individual user or our organisation wants a user’s account deleted altogether?

What other safeguards are there for privacy and security?

What support is available?

How do we stay on top of licenses?

What minimum data is needed to create an account?

What kind of data is used?

What happens with the data?

Our organisation has sensitive data that cannot be shared outside our organisation – how do you help with this?

What happens if our organisation believes that a user has submitted sensitive data inappropriately to Neuro+?

What if an individual user or our organisation wants a user’s account deleted altogether?

What other safeguards are there for privacy and security?

What support is available?

How do we stay on top of licenses?

Building leadership effectiveness with behavioural science and AI

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Building leadership effectiveness with behavioural science and AI

About

Product

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Building leadership effectiveness with behavioural science and AI

About

Product

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